Cvs Return Policy In 2022 (No Receipt, Restrictions + More)
CVS operates over 9,900 pharmacies across the U.S. and sells an enormous variety of goods in both-store and online.
CVS will accept returns on most new and non-prescription items within 60 days from the date of purchase. Even if the items are not opened, CVS Pharmacy brand or beauty products can still be returned. You can return items without a receipt by using store credit.
How restrictive is the CVS return policy?
Although the CVS returns policy is quite lenient, you still have to keep the following restrictions in mind when returning items to CVS:
Items that do not come under the CVS Pharmacy Brand or beauty products may be denied a refund or exchange if they are opened, damaged, or missing a receipt.
CVS will deny returns for products that do not pass its third-party verification process.
Special order items such as motorized scooters and lift chairs cannot be returned to CVS Pharmacy stores. Instead, you should contact CVS Customer Care at 1-888-607-4287 for assistance.
Some healthcare products, personal care items, and home-health products are considered sanitary and cannot be returned if they have been damaged or defective.
Customer who purchased items using PayPal online cannot get a refund. Instead, they will be issued store credit which can only be used in-store
Gift cards, prepaid and phone cards may not be returned, exchanged, or refunded unless otherwise required by law.
CVS Customer Care: 1-888-607-44287 for all your questions.
What if I don’t have a receipt at CVS to return items?
CVS will accept returns without receipts, but you won’t get a refund unless your proof of purchase is provided.
Instead of a refund full price, we will offer you an exchange/store credit equivalent to the product’s lowest price within 60 days.
CVS highly suggests that customers save their receipts until their return window closes, or when they’re completely satisfied with their order.
How do I return my CVS order?
To make your return at CVS, simply bring your item to any CVS store along with the original receipt, a valid government-issued photo ID, and the debit or credit card you used to make the purchase.
Any item purchased at CVS is eligible for return, with the exception of these categories:
For any problems, please contact your CVS before you go to the store. You will find out whether your return is eligible to be returned or given a store credit.
Can I mail my CVS return?
If the purchased item is eligible to be returned or exchanged, you have the option of returning it by post within that 60-day return window.
You can do so by calling CVS Customer Care at 1-800-607-4287 to begin the process, through which you will receive a prepaid return label in the mail.
Once you have the label received, attach it to your item.
Note that CVS will begin the return verification and refund process after it has received your shipped item.
How can I get a Photo ID to submit my CVS return?
CVS employs a third party verification process in order to prevent company losses and detect incorrect returns. To verify customers’ identities, they must present a valid picture ID.
The third party process records ID information in a secure database for future validation.
To request a copy, call 1-855-837-33424.
Can I Return My Prescription To CVS?
All prescriptions bought from CVS.com cannot be returned. However, CVS.com may allow you to make an exception if the medication is not what you ordered.
If this is the case, you should contact customer services straight away and explain the issue to them to receive the correct medication.
Because of the many types of prescription medicines each CVS Pharmacy pharmacy sells, they do not have to comply with the standard return policy.
You should speak to an in-store pharmacist about returns specific to your prescription if you feel the need to return or exchange an item from it.
Can I Return Opened Make-Up To CVS?
CVS Beauty Products can be returned within the 60 day return window if you are unhappy with their products after you have used them.
This is consistent with CVS’s 100 percent satisfaction guarantee on all beauty products in all CVS shops and CVS.com.
To learn more, you can see our full CVS makeup return policy post here.
Do I have the right to return open CVS Pharmacy brands products?
CVS Pharmacy Brand products also come with a 100 percent satisfaction guarantee. This means that you can send both open and unopened CVS brand items back to your CVS shop and receive a full credit.
To learn more about shopping at CVS, you can see our other posts on if CVS develops film, if CVS accepts GoodRx, and if CVS has a copy machine.
With the proper proof of purchase, most items bought at CVS are eligible for a return or exchange. For a complete refund, you can return makeup and CVS Pharmacy Brand products unopened.
CVS.com prescriptions, gift cards and prepaid cards cannot be refunded. Items can be returned to your nearest CVS shop or sent via postal mail.
You can only return an item to your Cvs once without receiving a receipt.
Returns without receipts may be exchanged or returned as store credit. The maximum amount of a refund given for this return is the price at which it was advertised within 60 days. Returns lacking proof of purchase also may be limited or denied.
Which Items are Unreturnable to Cvs
If required by law to do so, it is not possible for gift cards or pre-paid phones cards to be returned. These items cannot be returned, even if not opened. No refunds will be given for these items. CVS Pharmacy does not accept special orders like shoes, lift-chairs, and motorized scooters.
How many times per year can you return to target without receipts?
Are there any restrictions on how many returns Target will allow you to make? Target restricts the amount of returns customers can make without a receipt to $150 within one year. Target’s fraud prevention system monitors any returns not accompanied with a receipt.
.Cvs Return Policy In 2022 (No Receipt, Restrictions + More)